Douglas Tires Reviews and Complaints
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Unbalanceable tires
Douglas Tires Consumer Complaint
I bought a set of Douglas Tires 215-65-16. Since owning this set within a month I experianced a vibration that was very annoying. Considering the age of my car I first did not consider that the problem could be my new tires. I took it to the shop and they tol me that my shocks were in need of replacement. While they were there I told them to replace my cv joints (The boots were torn.). Still, I had the vibration. I then was told that my rim was bent. I replaced the rims with a new set. I still have the vibration. Let me say this.... After rebalancing the tires you can see them out of round....
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(Miscellaneous)
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Best tires yet!
Douglas Tires Consumer Review
I being an ASE auto technician, AND having a set of the Douglas Xtra-trac II tires on my car will say they are the best tires i ever had. NOW, i will be more specific. I DO NOT trust ANY Walmart "tech" to even touch my car, plain and simple. Most of the complaints about the tires are from their so-called "techs" installing the tires. Now granted, installing tires are very simple, but some care should be taken to install them properly, such as tire mounting lube and cleaning the rim of corrosion to get a good bead. Also, tire pressures are key to proper tire life and...
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BAD tires
Douglas Tires Consumer Complaint
I went to walmart about a month ago and I bought a douglas 2 16inch tire.I went to the grocery store and I was parking my van in a brand new smooth parking lot and the side wall blew.When I looked at the tire it had a knot were it blew.I paid $84.99 for this tire and I am not very happy because no one will except that there is something wrong with these tires.I have read over 300 and some complaints of the same thing, soft tires, knots, thin side wall rubber,busted belts and many blow outs. All of these tires were brand new. I would like for the maker or walmart to step up and make things...
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Tires
Douglas Tires Support Ticket
I purchased 4 Douglas tires from Walmart one month ago. Yesterday we noticed the back passenger was bulging. I took it back to Walmart and they said nothing can be done because it was driven on. However their was no reason for it to be going flat after one month they could find. Then they did not even tell me as I was very upset when I left but they wrote on the paper that my front drivers side also needs to be replaced. These tires are one month old and they should not need to be replaced yet if nothing is causing them too. I am so unhappy and unsatisfied with Walmart and Douglas right...
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(Miscellaneous)
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aint worth the shit
Douglas Tires Consumer Complaint
we had just bought a set of douglas tires not even three weeks ago brand new and the right passenger side in the back blew out on my wife on her way back from college i am very disapointed in goodyear and this brand of tire i am going to get a new one and thats a fact if this happens again a lawsuit will be brought forth believe that
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(Miscellaneous)
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215/70R15 X-Trach
Douglas Tires Support Ticket
I bought a pair of 215/70r15 X-Trach tires in Sept 2010 that only last 2000 miles until Jan 2011. When I borought them back for warranty, the Biddeford, Me Walmart refused to honor the warranty (tread as completely worn down)> I purchased another pair to repolace them and this pair last 5000 miles until 8/1/2011 when the side wall of one of them blew out. Again, Walmart refused to warranty the tire even though I had their alleded Road Hazard warranty.
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(Miscellaneous)
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X-Trach 215/70r15
Douglas Tires Consumer Complaint
I purchased a set of 215/70r15 from Walmart in Bidsdeford, Me in 9/2010. This pair of tires only lasted 2000 miles until 1/2011. When I returned the vahicle to the Biddeford, Me Walmart, the foreman John would not warranty the tires. Instead hge required me to purchase 2 more tires for 5.00 more per tire than the price 2 moths before. These 2 tires lasted about 5000 miles until 8/2011 when the driver's side sidewall blew out for no reason. Upon taking this tire back to Walmart, John said the issue was not a road hazard issue as the tire had not been cut but blew out.I was forced to buy...
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(Miscellaneous)
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bad tire
Douglas Tires Support Ticket
I bought a douglas tire less than a month ago. The tire just blew out on the highway. Luckily no one was hurt. The sidewall was completely seperated. The tire was purchased at wal-mart.They will not replace it. I believe it to be a defect due to the damage and the newness of the tire. I don't have the money to replace tires on a monthly basis. Needless to say if this doesn't get fixed soon I will no longer purchase tires from wal-mart or douglas.
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X-Tracs are the best
Douglas Tires Consumer Review
These tires are the best riding tires I have ever owned. Just passed 55,000 with them on my PT cruiser with no problems and enough tread to go for some time yet. They are much quieter than the Kuhmo set they replaced, and ride as smoth as a glass surface. Hopefully Douglas will expand their tire line to include truck tires soon. I'll be right there to get mine!!!
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(Miscellaneous)
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help me out here
Douglas Tires Consumer Complaint
I bought 2 douglas tires at Walmart and had them installed I assumed that 45,000 mile tire would last for what I use the vehicle for but after 15,000 miles the bands are showing on both more on one then the other .When I called Walmart they said it was my problem because I did not buy there road hazard ..now in my eyes when it says 45,000 mile tire it should be I am disabled and just jumping in and going to buy tires all the time is something I can not do ...why do you have 45,000 mile on the tire and why dont you or walmart back it up dont like to here that its my problem when it is not...
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(Miscellaneous)
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tire repair at wal-mart
Douglas Tires Support Ticket
If douglas tires are owned by Wal-Mart it seems like you would want to keep your customers happy. My wife uses this car on a daily basis I have always liked Douglas tires but this leaves a very bitter taste from bouth Douglas Tires and Wal-Mart
Can you please do something fast I dont want to have to by another tire as these 75% or more tread left on them.
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(Repair Services)
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NOT REPAIRABLE!!!!!!!!!!!
Douglas Tires Consumer Complaint
I have a almost new set of Douglas Performance tires on my Montero. My wife picked up a nail in the 2nd row of treads took it Wal-mart to fix it the service writer said no problem we can fix this, well 1-1/2 hours later they say sorry the tire needs to be replaced the nail was too close to the side that their NEW policy says that they can not fix this one. If this is theier NEW tire repair policy on their OWN tires (DOUGLAS TIRES OWNED BY WAL MART) maybe they should not sell tires
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(Repair Services)
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Douglas Tires Defective
Douglas Tires Support Ticket
I have received no refund, credit, or any compensation for 4 Douglas tires that I purchased at Walmart in Sand Springs, OK. All tires have had serious defects involving seperation, flat spots, and bulges that caused my car to jerk and violently pull to one side. I took my car to a well-known tire company in Tulsa and I was told the tires had rendered my car unsafe to drive. I already knew this as I could barely reach 60MPH on the highway without losing control. The tires all have very little tread wear and look like new, from the outside. Walmart has informed me that they no longer carry...
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Want a Refund
Douglas Tires Consumer Complaint
Bought 4 new Douglas GT-H tires on April 5, 2010 at Wal-Mart. Road hazard, life balancing...everything. Today on the highway driving on 94 East in Michigan to Martin front passenger splits in half at 75 mph. Talk about ******off! Two months and the first flat/blowout/anything that has every happened to a tire in my 11 years of driving and it's downright uncalled for. Not to mention watching a semi starting to jackknife dodging debris and the smoke screen I created and the cars weaving off the road like Indy 500. Poor cars...you almost killed a veteran today Douglas. Not cool
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(Repair Services)
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BAD TIRES
Douglas Tires Customer Feedback
I bought 4 new Douglas tires at WalMart.
Mounted, balanced, road hazard warranty and life time rotate and balancing.
I had a brand new front end alignment the same day before I bought the tires.
Out the door the tires do not track correctly and it feels like the wind is blowing 75 mph the car drifts so much...
Fortunately I do a lot of business with my local WalMart...
Off the record the manage made it clear that Douglas tires are poorly made and dangerous and cannot understand why WalMart is selling them. They cause lots of DANGEROUS problems, especially with inexperienced...
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(Miscellaneous)
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Walmart
Douglas Tires Consumer Complaint
I bought tires today at Walmart in Georgetown, KY. They put Douglas tires on my truck. I had asked for Goodyear. The Douglas tires they put on are very poor quality. Each tire has a hugh dented in place in the side that goes into the tread. The numbers on the card they gave me doesn't even match the serial numbers on the tire. The tires are knobby, the cords are broke and they are just all round poor quality. I am very dissatisfied.
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douglas tire at wal-mart
Douglas Tires Consumer Complaint
i got new tires for my 2001 mini-van it a douglas tire. i got it july3 2007 .i brought to that day. i drove less then 100 miles. i had a blow out on the side of the tire.i took it back i had my slip ticket. on the back of the ticket it said they are good for 90 days.it had less then 100 miles and the person said to bad. i told with the manger of wal-mart he yelled at me and my son to f---k off. so i left the store. i got a ford ranger 2000 and last night i was going to town and had a side blow out the same,place as the on on my van.the truck came with new dougl;as tires on when,i got it....
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(Advertising)
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bad tires
Douglas Tires Consumer Complaint
I bought new tires for my car, DouglasGt's and within a few months had to have one replaced because of broken belts in the tire and then within the year of them being on my car have had to replace the others as well as the first one I replaced again for the same reason.I would NOT recomend the Douglas brand to anyone.I feel I should be due a refund of my money I have spent on the tires due to defects in them but conviently cant find any way to contact them about this problem.
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Douglas Tire customer service
Douglas Tires Customer Feedback
i bought four douglas tires from walmart about 12000 miles with the road hazard and life time balance. was not satisfied with the tires from the start.had vibration and wobble in steering . three days later i went back to walmart, and they rotated them and asked me to run them for about 1000 miles to let them run in. well guess what, (dumby me) they said i should have brought them back sooner. (the other manager had moved) that this was a manufacture defect and not a road hazard. i am not happy with walmart or douglas tire. but i haven't given up.things do happen!
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Douglas Tires Noisy
Douglas Tires Consumer Complaint
I purchased a set of these tires from WalMart a few months ago. I haven't had a problem with their quality yet, but from the other reviews I am reading, I may. My complaint is the constant road noise--a loud humming that increases in pitch as the car increases in speed. It is not anything life-threatening, but annoying. I called WalMart about this and was told it was something common for these tires and that it would fade as the tires wore. Not so. I feel I should have been told about this before purchasing. Too late now. Anyone else have this with Douglas Tires?
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Value
Douglas Tires Customer Review
Under-rated tire.I am running 2 extra-trac's on the front of my '90 honda prelude. In addition, I have had to, in a pinch, purchase Douglas tires from Wal-mart due to an running into an obstruction while driving an '04 Malibu. I found these tires to perform WELL on both vehicles in all weather, including snow. I have used Kelly(douglas) tires in the past and have consistently been pleased with their performance.
My only issue is with the service. The counter person seemed not very knowledgeable. Multiple weights at various locations on the rim, inside and out indicate...
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Poor Quality
Douglas Tires Consumer Complaint
I purchased a new Ford Focus and have been the sole owner since 2001. I have also used Wal-Mart for my tires since the cars purchase. However in the last few years, in my opinion, the tires have been of a low quality and have been unreliable and unsafe.
On January 26, 2007 I purchased 4 Douglas Xtra-Trac P185/65R14 tires. I had them installed; I also purchased the road hazard and lifetime balance and rotation. The tire wore evenly and still has plenty of tread on them. However in Feb/March of 2008 the car developed a violent shake. We pulled the car over and found a large bulge in...
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DOUGLAS TIRES AT WAL-MART
Douglas Tires Consumer Complaint
I bought a tire from walmart douglas p175/70r13bw x-trac for my 97 nissan sentra miles on my at time 172554, I had a blow out tuesday morning going only 35 mrh . I went back to Wal-Mart and talk to a young boy in the auto dept. he tooked at my original ticket and told me there was nothing he could do ,I did not Purchase the "extened road warranty" . also told me I had 10,000.00 miles on that tire, ask me if I bought a new tire already , told him yes , I had to have one , my care wont run on 3 tires !I was told the warrany is only good for 3000 miles that tire was a 45,000 mile...
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Poor tires
Douglas Tires Consumer Complaint
I agree, do not buy Douglas tires from Walmart. Just went there due to my front tires acting out of balance. They said both tires needed replaced. Bought them at Walmart just under a year ago. 40,000 mile tires with approx. 10,000 miles on them. They said they were out of round. I asked them if it was a manufacturers problem and they said they did not know but since I didn't buy the road hazard insurance, I needed to buy new ones at 55 dollars each. I asked about pro rate and they refused to do so.
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