Douglas Tires Complaint

Douglas Tires Complaint

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X-TRACII 195/65R15 tires at Walmart - Douglas X-TRACII 185/75R14 Tires


I bought 4 brand new Douglas tires at Walmart on 2/24/14, they cost me a total of $330. I am on disability and thought they were a good price. Now I know why!!!! A couple weeks after I had the tires put on my front end (96 Honda Accord) started shimming, I thought it was out of alignment. Then last week (4 months after purchase) the drivers side front tire sidewall blew out!!! THEN, this weekend (holiday weekend) The drivers side rear tire sidewall blew out!!!! To say I am upset is an understatement!!! I am pissed!!! I can't afford to even buy USED tires at this point. I am telling everyone I know to NEVER buy ANY Douglas tires!!!


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Comments


bsa63 says: (3 years ago)
 0
I'm sorry that this experience has happened to you, not once, but twice. You didn't mention that anyone was hurt or that the blowouts caused any accidents. Assuming that is true, that is good news!

I don't blame you for being upset, pissed, about the tires. I am curious as to how many miles the tires had on them when they blew out. Had they been serviced or inspected since they were installed, especially after you began to notice the shimmy? Did you have the remaining three tires inspected after the first one blew out?

In the future, if you car begins to behave strangely, especially after work has just been done or parts replaced, don't ignore it.Just like pain is our body tells us that something isn't right, the shimmy in your car was telling you that there was a problem. Don't just ignore it as assume it will be ok, you must have it checked. It understandable that your financial resources are limited, and sometime you have to get somewhere, like work, but you have to also understand that when something on your car is giving you a warning sign of failure, i.e. the shimmy, your taking your chances by continueing to drive it. Under these conditions, keep your speed down and don't drive it any further or longer than you absolutely must and understand that there is a good chance it won't get you there and back.



bsa63 says: (3 years ago)
 0
Anytime your car starts to suddenly "shimmy", you should have it checked immediately. Also, if one of your tires blows out, it's not advisable to continue driving the car without having the other tires checked first. I don't blame you for being upset, pissed, but be thankful that you or any one else was hurt during these blowouts.

Sometimes a production run of tires have flaws when they are manufactured that can manifest as anything from an annoying noise to belt seperation or, in your case, a blowout. Did you go back to the tire dealer? Did they offer any sort of compensation for the failure or make good on your warantee claim?




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