Douglas Tires Complaint

Douglas Tires Complaint

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X-Trach 215/70r15 - Tires


I purchased a set of 215/70r15 from Walmart in Bidsdeford, Me in 9/2010. This pair of tires only lasted 2000 miles until 1/2011. When I returned the vahicle to the Biddeford, Me Walmart, the foreman John would not warranty the tires. Instead hge required me to purchase 2 more tires for 5.00 more per tire than the price 2 moths before. These 2 tires lasted about 5000 miles until 8/2011 when the driver's side sidewall blew out for no reason. Upon taking this tire back to Walmart, John said the issue was not a road hazard issue as the tire had not been cut but blew out.I was forced to buy yet another tire to replace this blown out one. Fuming,I wrote an email to Walmart corporate office and heard back from a Eric, one the ASM's at Biddeford, Maine Walmart. Upon getting Eric, the assistant manager involved, Eric said it was a road hazard issue and did finally, after 2 hours of talking, agree to pro rate warranty my tire. would not recommend this tire or Walmart for anything of any quality, period.


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