Douglas Tires Support Ticket - Biddeford, Maine

215/70R15 X-Trach - 215/70r15 x-trach

Created By: mgawat's Picture mgawat Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 2 months ago
Department: N/A Replies: 2
Product: 215/70r15 x-trach

I bought a pair of 215/70r15 X-Trach tires in Sept 2010 that only last 2000 miles until Jan 2011. When I borought them back for warranty, the Biddeford, Me Walmart refused to honor the warranty (tread as completely worn down)> I purchased another pair to repolace them and this pair last 5000 miles until 8/1/2011 when the side wall of one of them blew out. Again, Walmart refused to warranty the tire even though I had their alleded Road Hazard warranty.


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AnnoyedWithWalmart says: (6 years ago)
We had the same thing happen to use with a Douglas tire from Wal-Mart that lasted under 6000 miles and they refused to help us because we didn't take their roadside assistance. She said if we would have that, they could help us. Sounds like Wal-Mart is full of broken promises to me!

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