Douglas Tires Support Ticket - Winona, Minnesota

Tires - 205/55R16

Created By: athorn's Picture athorn Last Reply: athorn's Picture athorn
Priority Level: [Emergency] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: N/A Replies: 0
Product: 205/55R16

I purchased 4 Douglas tires from Walmart one month ago. Yesterday we noticed the back passenger was bulging. I took it back to Walmart and they said nothing can be done because it was driven on. However their was no reason for it to be going flat after one month they could find. Then they did not even tell me as I was very upset when I left but they wrote on the paper that my front drivers side also needs to be replaced. These tires are one month old and they should not need to be replaced yet if nothing is causing them too. I am so unhappy and unsatisfied with Walmart and Douglas right now. After seeing all the reviews I see it is a poor tire. I spoke to my lawyer and he said being they could not find anything like a nail or anything the tires should be replaced as Walmart has a 90 day guarantee. However I am hoping we can resolve this issue on our own and I do not have to contact him back.


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