Douglas Tires Complaint
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Douglas Tire from Wal-Mart - Douglas Performance tire
In December 2011 I took my 2002 Acura RSX to Wal-Mart to have a new tire put on it. They put a Douglas Performance tire on it. Unfortunately the tire blew out, which seems to be a very common thing with these tires according to all of the reviews that I have been reading. When my daughter took the car back to Wal-Mart to have another new tire put on it, they put a much ore expensive tire on the car stating that the Douglas tire was put on my car in error in 2011 because it did not meet the safety standards for my car.
I was extremely upset knowing that the wrong tire was put on my car in error by a Wal-Mart technician & even though the manager admitted fault, he said there was nothing that they could do about it now because it was too long ago & he was not even at that store when it was put on. Thank goodness my daughter was not driving on the highway when the tire blew out. There was a lot of tread still on the tire because the car is only driven to & from work, but it blew out. I will never buy another Douglas tire, much less buy a tire from Wal-Mart either. Knowing that they put a tire on my car that did not meet the safety standards for it, they should have replaced that tire free of charge.
Wal-Mart is not reputable in any way. I will never take my car back there again nor will I shop there either.
I was extremely upset knowing that the wrong tire was put on my car in error by a Wal-Mart technician & even though the manager admitted fault, he said there was nothing that they could do about it now because it was too long ago & he was not even at that store when it was put on. Thank goodness my daughter was not driving on the highway when the tire blew out. There was a lot of tread still on the tire because the car is only driven to & from work, but it blew out. I will never buy another Douglas tire, much less buy a tire from Wal-Mart either. Knowing that they put a tire on my car that did not meet the safety standards for it, they should have replaced that tire free of charge.
Wal-Mart is not reputable in any way. I will never take my car back there again nor will I shop there either.
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Review Rating: 1 out of 5
Reviewed By: sparkleshine
Company: Douglas Tires
Product: Douglas Performance tire
Date Added: 9 years ago
Company Location
MO
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